WE ARE UPGRADING OUR TECHNOLOGY!
IMPORTANT DATES TO REMEMBER:

Friday, January 30, 2026

Credit Union open for normal business hours

Online banking and Mobile App unavailable until February 3

Saturday, January 31, 2026

Credit Union will close at 1:00PM.

Debit cards will have temporary daily limits until February 3

Monday, February 2, 2026

Credit Union is CLOSED for in-person transactions

ACH transactions and share drafts will NOT be processed normally.

Online Banking, Mobile Banking and Bill Pay will NOT be available.

Tuesday, February 3, 2026

Credit Union Open for in-person transactions

ACH transactions and share drafts will be processed normally.

Access to the NEW Online Banking & Mobile Banking available.

WHAT WILL BE AFFECTED DURING THE UPGRADE WEEKEND JANUARY 30 to FEBRUARY 3?

Online Banking

Unavailable from Friday, January 30 to Tuesday, February 3.

Starting on February 3, All members must re-enroll in internet banking.

For your First login attempt your login will be your account number for your user ID and the last 4 numbers of the primary account holders social security number.

You will also need to re-enroll in e-statements.

Important Note about Joint member access: Once our new system is online in February, any joint member account access within the home banking system will need to be set up by a staff member. Initially, only the member who is primary on a membership will be able to enroll when the new system is active.

Mobile App

Unavailable from Friday, January 30 to Tuesday, February 3.

Uninstall the current Access CU Mobile App after January 30, 2026.

Install our NEW MOBILE APP on or after February 3, 2026.

Bill Pay

Not available after Friday, January 30 to Tuesday, February 3.

There will be a period of down time for home banking where you won’t be able to make changes or add any additional bills so plan accordingly and setup and/or schedule bills prior to January 29, 2026.

Debit Cards

There will be temporary daily limits on your debit card transactions from after Saturday, January 31 to Tuesday, February 3.

During this time, debit cards will function for purchases and ATM withdrawals but with temporary daily limits. Withdraw cash before the upgrade. Use credit cards for purchases during the upgrade.

Do not destroy your current ATM/Debit Cards; they remain valid.

Electronic Transactions

Direct deposits will continue on or after Tuesday, February 3 and thereafter as scheduled.

ACH transfers and automatic payments will continue on or after Tuesday, February 3 and thereafter as scheduled.

Statements

All members will receive a paper statement for December 2025 and for January and February 2026. If you need an address updated for paper statements, please let us know prior to December 31, 2025.

Save any e-statements from the current system before January 30, 2026

How Can I Prepare for the Upgrade?

Here are a few steps you can take to prepare for the Upgrade and the transition of your account information:

• Update your contact information including cell # and email address.
• Stay Informed about the Upgrade through our website or social media such as Facebook, LinkedIn and Twitter.
• If you have set up scheduled transfers on home banking, they will no longer be valid after January 30, 2026. Please take note of any transfers you have set up so you can set these up in the new system.
• Review your current payments, transfers and alerts to ensure continuity.
• Download the new Mobile App

FAQs - Frequently Asked Questions

What is a Core Conversion? What Does This Mean for Me? What’s Not Changing? What Will Be New on and after February 3? Will My Direct Deposit and Payments Process during the Upgrade? Are My Accounts Still Secure? Can I Still Use My Existing Checks?